MC1100 Series Ninja Foodi PossibleCooker Pro 6.5qts FAQs

You can put the pot in the refrigerator, but we do not recommend putting it in the freezer.

Yes, the pot and lid are oven safe up to 500 degrees F.

No, the cooking pot is not microwave-safe.

No, the cooking pot is not stovetop safe. 

You can adjust the cook times on Slow Cook, Braise, & Steam. You can not adjust the cooking time on Sear/Saute, Keep Warm, White Rice, Brown Rice, & Pasta.

Use caution when removing the lid after cooking. ALWAYS lift and tilt the lid away from you when removing it, using care to ensure that water does not drip into the unit's base.

The sear/saute has a built-in preheat of around 5 minutes, but no other function requires a preheat. 

The cooking pot is not inside the cooking system. Insert the pot.

The unit is not functioning properly. Contact Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.

No, the cookpot cannot be used on the stove.

No, the unit cannot be used on a stove. Do not place your unit on the stove during use or for storage.

Some modes of the unit do not allow for a timer function. This allows you to accurately determine how long your unit has been at the heating level, like a stopwatch, while leaving the cooking time up to user discretion.

The unit weighs approximately 8.5 pounds.

Length = 14" Width = 13" Height = 10"

1400 watts

The pot capacity is 6.5 quarts.

This indicates that the grain & pasta functions have started & are actively cooking. 

The lid is primarily glass. The pot is aluminum with a professional non-stick coating.

Use non-metal utensils to avoid scratching the surface of the cooking pot. You can also use the rice spoon accessory.

The unit will automatically turn off. If the unit has been off for a prolonged period of time due to power failure, dispose of any food in the cooking pot for health and safety reasons.

Unplug the unit & let it cool, use a large towel to absorb as much water as possible. When the main housing is completely dry, you can use the unit again. If you experience difficulties, contact Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.

Your unit will shut off if no cook function is started within 10 minutes.

Discoloration is normal for the pot of this unit, especially when cleaned in a diswasher. To reduce the chances of discoloration and extend the life of the non-stick coating, handwash

your cook pot.

This unit will draw more than 10 amps at full power. If your unit is plugged into an outlet on a 10-amp breaker, it may trip the breaker. If your unit is plugged into an outlet on a 15-amp circuit breaker along with another items/appliances in use, it may trip the breaker. Try using a different outlet. Otherwise, contact a licensed electrician for assistance.

No, the unit utilizes a PTFE coating that is PFOA-free.

The rice spoon comes packed in the top of the first packing tray with the collateral. If you are missing the rice spoon after unpacking the unit, check all packaging.

All parts except the cooking base are dishwasher-safe.

No, harsh cleaners such as conventional ovens or grill cleaners can deteriorate the non-stick coating.

There are two ways the water can be removed;

1. Dab the area that has water or suds with a paper towel & place it on the drying rack overnight
2. Cooking will cause the water to evaporate

It is safe to leave the unit plugged in and cooking when using Slow Cook. 

If the unit runs out of water before the timer shows 0:00, the unit will pause and display "ADD WTR". Add water to the cooking pot. The unit will bring it to a boil and the timer will continue where it left off.

You may have set the timer to hours rather than minutes. When you set the time, the display will show HH:MM and the time will increase/decrease in minute increments.

Yes. It is safe to use parchment paper and aluminum foil in the cook pot. The use of aluminum foil is suggested in some recipes. 

No, we do not recommend using this unit for deep frying.

The unit counts up in modes such as Sear/Saute or Keep Warm in order to track elapsed time at temperature. This allows you to accurately determine how long your unit has been at the designated function, like a stop watch, while leaving the cook time up to user discretion.

Allow the unit to fully preheat for 5 minutes before adding food to the pot.

The temperature in the braise function hovers around 210F (99C) so that there is some bubbling, but not a full boil.

Two things can happen that can cause this noise:

1. Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/crackling/hissing sound. This is normal and will not affect cooking performance.
2. As the lid heats up and the glass and stainless steel start to expand slightly, rubbing can occur from the thermal expansion and create noise. There is no need for concern.