WP100 Series Ninja ProChef™ Wireless Thermometer - FAQs

The doneness levels are as follows; Rare, medium rare, medium, medium well, & well done or you can select a custom internal temperature using manual mode.

The Pro XL Outdoor Grill, Digital Airfry Oven, Outdoor Oven, Double Oven, Flex Basket, Pro Air Oven, & Outdoor Grill currently have cooking charts in the app

Yes,  you can use the Ninja ProConnect App to connect up to 4 Ninja ProChef™ Wireless Thermometer and up to 2 Ninja Woodfire Pro Connect™ XL Outdoor Grill & Smoker. 

The 6 appliances can be monitored at the same time through the Ninja ProConnect App. 

Follow steps below to pair your Ninja ProChef™ Wireless Thermometer:

1. Start Connecting:
   • Open the Ninja app on your phone.
   • Select the product you are connecting - Ninja ProChef™ Wireless Thermometer.
   • Tap on "Start Connecting".
2. Grant Permissions:
   • The app will ask you to grant permissions to connect to your new Ninja product.
   • Tap "OK" or "Allow" to accept the permission prompts.
   • Enable Bluetooth on your phone if it's not already enabled.
   • Tap "Next".
3. Prepare for Pairing:
   • Remove your thermometer from its charging case. This will put the thermometer into pairing mode.
   • Tap "Next".
4. Connect to the Thermometer:
   • The app will detect the thermometer.
   • Select the detected "Ninja ProChef™ Wireless Thermometer" from the list.
   • Tap "Next".
5. Pairing Preparation:
   • The app will take a moment to prepare for pairing. Please be patient during this process.
6. Pairing Process:
   • The app will indicate that the connection is successful once pairing is complete.
7. Name Your Thermometer:
   • Give your Ninja ProChef™ Wireless Thermometer a name (optional).
   • Tap "Skip" if you prefer not to name it or tap the pencil icon to enter a name.
8. Complete Setup:
   • Tap "To the Dashboard".
   • Your thermometer is now connected and ready to use. You can start cooking with your Ninja ProChef™ Wireless Thermometer.

Follow steps below to pair your Ninja ProChef™ Wireless Thermometer:

1. Start Connecting:
   • Open the Ninja app on your phone.
   • Select the product you are connecting - Ninja ProChef™ Wireless Thermometer.
2. Grant Permissions:
   • The app will ask you to grant permissions to connect to your new Ninja product.
   • Tap "OK" or "Allow" to accept the permission prompts.
   • Enable Bluetooth on your phone if it's not already enabled.
   • Ensure "Detect your Product" and "Enable your Location" are checked.
   • Select "Allow all the time" for location permission.
   • Tap "Next".
3. Prepare for Pairing:
   • Remove your thermometer from its charging case. This will put the thermometer into pairing mode.
   • Tap "Next".
4. Connect to the Thermometer:
   • The app will take a moment to detect the thermometer. Please be patient during this process.
   • Once detected, select the "Ninja ProChef™ Wireless Thermometer" from the list.
   • Tap "Next".
5. Pairing Preparation:
   • The app will take a moment to prepare for pairing.
   • Please be patient during this process.
6. Pairing Process:
   • The app will indicate that the connection is successful once pairing is complete.
7. Name Your Thermometer:
   • Give your Ninja ProChef™ Wireless Thermometer a name (optional).
   • Tap "Skip" if you prefer not to name it or tap the pencil icon to enter a name.
8. Complete Setup:
   • Tap "To the Dashboard".
   • Your thermometer is now connected and ready to use. You can start cooking together with your Ninja Wireless Thermometer.

For fast cooking cycles, where the temperature rises at an accelerated rate, the probe might not have enough time to display the estimated time.

Additionally, when cooking Brisket (Beef Roast), Chuck (Beef Roast), Pork Shoulder, Pork Butt, or Pork Ribs in Manual mode, the Ninja algorithm treats these as Slow Cook modes. The estimated time might not appear on the app screen immediately due to the nature of slow cooking cycles. When the temperature rises very slowly, it takes longer for the Ninja algorithm to display the estimated time. 

For Apple/IOS:

1. Tap on the App Store icon
2. Search the Apple App Store for "Ninja ProConnect".
3. Tap on the Ninja ProConnect  app.
4. Tap Install on the next page. Installation should begin.

For Android:

1. Tap on the Play Store icon in the Play Store
2. Search for "Ninja ProConnect."
3. Tap on the Ninja ProConnect app.
4. Tap install on the Ninja ProConnect app page. Installation should begin.

Ninja is constantly innovating and will release new versions of Ninja ProConnect app to optimize your experience and provide new features. To ensure you are on the latest version, please search for the Ninja ProConnect  app in the app store (Apple) / play store (Android), and check and download for updates.

Keep charging case as close as possible to cooking appliance and thermometer to ensure a strong signal. Range will vary by location based on interference from structures, etc., but unimpeded line of sight range is maximum 10ft between the charger case and the thermometer and maximum 165 ft between the phone and the charger case.

Resting allows your food to climb to your set target temperature while allowing the juices to reabsorb and redistribute through the cooked food. 

The Ninja ProConnect app is compatible with iOS 13 version or newer. 

The Ninja ProConnect app is compatible with Android 10 version or newer. 

Ensure you have a thermometer connected; remove the thermometer from your charging case and wait for the device to pair. Once paired, choose your food setting, and desired doneness level, then click "Start Monitoring" to begin monitoring your cook cycle.

Insert the thermometer horizontally into the center of the thickest part of the meat, and not at an angle. Make sure the thermometer is close to (but not touching) the bone and away from any fat or gristle.

During the cook, click on the bar labeled "Settings". From here you can adjust food type, or doneness without ending the current cook. Ensure you click "Save Setting" once you have adjusted the app to your desired options.

Within the Ninja ProConnect app -> Click on "Your appliances" -> scroll to the bottom of the screen and select "Add Another Appliance" -> Pair additional thermometer in the same way the initial thermometer was paired.

Login to the Ninja ProConnect app with the same SharkNinja account you use for the other device. 

Click settings in the bottom right corner of your screen -> Select "Account" -> Select "Change Email".

Click settings in the bottom right corner of your screen -> Select "Account" -> Select "Change Password".

Click settings in the bottom right corner of your screen -> Toggle on "Cooking Notifications".

Click settings in the bottom right corner of your screen -> Toggle off "Cooking Notifications".

Our Ninja ProConnect app currently has limited compatibility requirements for tablets. For best results, we recommend connecting to the app by using your mobile phone. 

From the main page, navigate to settings on the bottom right hand corner. Select "Your Appliances", and then click on the paired device. At the bottom of this screen you will see a toggle option for F and C.

To update your Ninja ProConnect app, go to the app store or google play store and click "Update" on the landing page to update to the most recent version of the app.

Our Ninja Pro Connect App currently has limited compatibility requirements for tablets and watches. For best results, we recommend connecting to the grill by using your phone device. 

Our Ninja Pro Connect App currently has limited compatibility requirements for desktop usage. For best results, we recommend connecting to the app by using your phone device. 

Products that are currently available on the Ninja Pro Connect App : 

• OG900 Series  – Outdoor Grill XL
• OG700 Series – Outdoor Grill
• OO100 Series – Outdoor Oven
• SPXXX – Digital Air Fry Oven
• DCT400 Series  – Double Oven
• DT200 Series  – Pro Air Oven
• DZXXX Series  – Flex Basket Air fryer 

Note: Not all Ninja appliances are available on the app for selection and our teams will be working on adding additional models in the near future. 

Marinated foods have a higher tendency to burn at higher temperatures. For this reason, we suggest using a lower temperature setting when cooking marinated foods. Seasoned foods do not see this issue.

The LEDs on the Charging case indicate the battery status for the Charging case:

Note: This is not the thermometer life battery. For the thermometer, the battery percentage is shown in the app. 

To check the battery of the thermometer, you can check battery level through the Ninja ProConnect app. Once connected to your thermometer, you will see the battery level in the top right corner. 

To check the battery of the charging case, press & hold the button on the top of the case. An LED will flash a certain color based on the level of charge

Yes, you can use a AAA rechargeable battery.

Yes, you must remove the blue plastic wrap before inserting the battery to the charging case.

The Ninja ProChef™ Wireless Thermometer requires 1 AAA battery. Remove battery during long periods of non-use to prevent leakage.

Ninja ProChef™ Wireless Thermometer must be charged for 1h to be fully charged. 

This happens when you place the thermometer into the charging case or remove it from the charging case.

The thermometer should always be placed back in the charging case after use, once cleaned. When the thermometer is in the charging case it is charging.

One full charge will last around 30 hours of cooking.

Yes, you will need to charge the thermometer for 1 hour when you first open the box, before using the unit.

We suggest replacing the battery when the charging case is red (below 20%) as all the Bluetooth connectivity will be disabled until a new AAA battery is replaced.

DO NOT submerge thermometer in water when hot. Doing so may cause damage to the thermometer and risk malfunction. Allow to fully cool before washing.

Wash thermometer with warm, soapy water and a soft cloth or sponge. Allow it to dry completely. Ensure thermometer is totally clean before installing it in charging case.

DO NOT place the charging case under water. If necessary, wipe it with a damp cloth.

Thermometer may not charge if the stainless steel cap and shaft are not completely clean.

DO NOT place the thermometer or charging case in the dishwasher. It can only be hand-washed with warm, soapy water, then rinse and completely dry before next use . 

Insert thermometer horizontally into the center of the thickest part of the meat, and not at an angle. Make sure the thermometer is close to (but not touching) the bone and away from any fat or gristle.

DO NOT use the thermometer with frozen protein or cuts of meat thinner than 1 inch. If covering protein with aluminum foil, thermometer must pierce through foil, with grey head exposed to open air.

Meat continues to cook even after removing it from the heat. To prevent overcooking, the thermometer will automatically ask you to remove your food from the heat source so it can rest and reach the perfect doneness level. Skipping or ignoring the rest period and cutting into food immediately may result in a rarer level of doneness.

Ninja ProChef™ Wireless Thermometer  cannot be used in a pressure cooker as this causes irreparable damage to the thermometer.

Ninja ProChef™ Wireless Thermometer cannot be used in a microwave as this causes irreparable damage to the thermometer, and is a fire hazard.

If using a second thermometer from a different brand, temperature may vary between the two. This could be due to the location of the secondary thermometer in food, temperature variance within food, and/or the secondary thermometer’s potential for inaccuracy.

The dimensions of the thermometer are 5.0" L x 0.20" W.

The dimensions of the charging case are 1.77" W x 6.14" L x 0.90" H.

The charging case and the thermometer weigh 0.63 lbs.

Yes, but please keep the probe covered/out of the rain while in use & exposed to the rain. We suggest to put the holder in a sealed plastic bag to protect against the water. 

We recommend storing the thermometer in the charging case when not in use. Keep the charging case in a cool dry place when storing. Remove battery during long periods of use to prevent leakage.

The Ninja ProChef™ Wireless Thermometer  withstands & is safe to use with external temperatures of up to 700°F. It will allow you to cook your food to internal temps up to 212°F.

Ninja ProChef™ Wireless Thermometer cannot be used without the Ninja pro Connect app.

No, you can cook with a Ninja appliance without the wireless thermometer; however, you can also use the wireless thermometer if desired.

Indoor ovens, indoor grills, outdoor oven, outdoor grills, air fryers, cookware, multi-cookers (not including pressure cookers or Speedi/Combi). DO NOT use the Ninja ProChef in the Speedi, Combi, or our pressure cookers.

When using the Ninja ProChef™ Wireless Thermometer in a Ninja Appliance, the app will allow you to select a cooking chart from a selection of our appliances. Navigate to either "Charts" at the bottom your screen or "Using a Ninja Appliance?" at the top of the cook screen & select your desired appliance. Once selected you can then choose your desired food chart & start your cook from there. If your appliance or desired food is not listed, you can use manual mode select your food & temperature settings.

NOTE: You cannot use the thermometer in a pressure cooker or the Ninja Speedi/Combi. 

When not using a Ninja appliance, use the food selections on the cook screen within the app. If your type of food is not listed you can use the Other or Manual mode. Setup your appliance based on recipes or to the temperature you normally set the appliance too. You may need to adjust the temp/time afterwards once the estimated cook time is established on the app. 

NOTE: You cannot use the thermometer in pressure cookers & microwaves. 

Yes! There is a cook preset on the app for potatoes or plant based food.

The ambient sensor on the thermometer detects the air temperature surrounding food, not the entire appliance. This reading may not always match the temperature set on the appliance.

Yes, you can use the Ninja ProChef™ Wireless Thermometer on a charcoal grill as long as the temperature does not exceed 700°F.

Follow the steps below to get started with the  Ninja ProChef™ Wireless Thermometer:

1. Unboxing:
   • Remove the product, battery, and user guides from the packaging.
   • Remove the plastic wrap from the AAA battery before inserting it.
2. Installing the Battery:
   • Use a coin to remove the bottom battery cover.
   • Insert the AAA battery with the (+) terminal facing out.
   • Check if the battery is installed correctly by pressing the button on top of the charging case:
   • Green Light: Battery is at 20% or above. Battery installed correctly.
   • Red Light: Battery is below 20%. Time to replace the battery.
   • No Light: Battery is fully dead or not installed correctly.
3. Seating the Thermometer:
   • Ensure the thermometer is seated correctly in the charging case and is contacting both the upper and lower charging terminals.
   • When the thermometer is placed correctly in the charging case, a white light will briefly flash on top of the charging case.
4. Charging:
   • Allow the thermometer to charge for 1 hour to ensure it has a full battery.
5. Downloading the App:
   • Scan the QR code in the Instruction Booklet or go to the App Store/Google Play Store to download the Ninja ProConnect App.
   • Sign in or create an account.
   • Note: If you already have the Ninja ProConnect app for the outdoor grill you can use the same credentials to log in.
6. Pairing the Device:
   • If this is your first time using the Ninja ProConnect app, you must create an account.
   • Begin the pairing process by selecting “Ninja Wireless Thermometer” and follow the app instructions.
7. •    Please note, you must agree to all permissions and have Bluetooth enabled while using the app.

You can connect up to 4 Ninja ProChef™ Wireless Thermometers and up to 2 Ninja Woodfire Pro Connect™ XL Outdoor Grills & Smoker simultaneously. The 6 devices can be monitored at the same time through the Ninja ProConnect App. 

Yes, you can connect up to 4 Ninja ProChef™ Wireless Thermometers and up to 2 Ninja Woodfire Pro Connect™ XL Outdoor Grills & Smoker simultaneously. The 6 devices can be monitored at the same time through the Ninja ProConnect App. 

Yes, you can connect up to 4 Ninja ProChef™ Wireless Thermometer and up to 2 Ninja Woodfire Pro Connect™ XL Outdoor Grill & Smoker simultaneously. The 6 devices can be monitored at the same time through the Ninja ProConnect App. 

Basic care:

Make sure the probe is clean and looking new after every cook:

You can just hand wash it under running water with warm, soapy water. It must be dried off before placing back in the charging case. If the charging case gets dirty, wipe with a damp cloth and dry after. Always ensure thermometer has cooled down before placing thermometer back in the charging case.

Note : The thermometer (in the charging case) should be kept in a cool, dry place, when not in use. 

The Ninja ProChef wireless thermometer is not compatible with any other smart home devices.

The probe will be available to purchase for replacement in case it is damaged and/or out of warranty, but please note the probe cannot be used on its own without the charging case. 

If you have multiple probes connected to the app, they will automatically be named "Ninja ProChef 1" or "Ninja ProChef 2" depending on the order paired. You also have the option to change thermometer names during pairing OR in the appliance settings page under "Change Name".