This article contains the FAQs for the AG300/AG400 Series Ninja® Foodi™ 5-in-1 Indoor Grill. This supports the following product SKUs AG300, AG300C, AG301, AG301C, AG302, AG302H, AG302HAQ, AG302HBK, AG302HNV, AG302HRD, AG302HWH, AG302Q, AG302QAQ, AG302HCM, AG302HAH, AG302QBK, AG302QCM, AG302QNV, AG302QWH, AG302QRD, AG400, and AG400c.

What is the temperature range for each function?

The temperature range varies depending on the function:
Air Crisp: 300F-450F
Roast: 250F-500F D
Dehydrate: 105F-195F (not included in all models)
Bake: 250F-400F
Grill: 400F-510F
- No Dehydrate: AG300, AG300C
- Has Dehydrate: AG301, AG301C, AG302, IG301A, IG301CO, AG400

What is the capacity of the cooking pot?

The Foodi Grill's cooking pot can hold up to 6 quarts.

What is the capacity of the crisper basket?

The Foodi Grill's crisping basket can hold up to 4 quarts.

Can I use parchment paper in the Ninja Foodi Grill?

No, we do not recommend using parchment paper in the Foodi Grill.

Can I use aluminum foil in the Ninja Foodi grill?

Yes, you can use aluminum foil in the Foodi Grill just as you would in an outside grill.

What do the different cooking functions do and what is included in each model?

Grill: Grill your foods indoors to create even char, grill marks, and flavor.
Air Crisp: Give your food crispiness and crunch with little to no oil. Roast: Use the unit to prepare tender meats, roasted vegetables, and more in the cooking pot.
Bake: Use the unit to create cakes, baked treats, and more.
Dehyrate (not included in all models): Dehydrate meats, fruits, and vegetables for healthy snacks.
- No Dehydrate: AG300, AG300C
- Has Dehydrate: AG301, AG301C, AG302, IG301A, IG301CO, AG400 Dehydrate meats, fruits, and vegetables for healthy snacks.
- No Dehydrate: AG300, AG300C -Has Dehydrate: AG301, AG301C, AG302, IG301A, IG301CO, AG400

What is the wattage?

1760 watts.

What are the timer increments?

The timer increments vary depending on the function:
Air Crisp: 1-minute increments up to 1 hour. **When the cooking temperature is 425F or 450F you can adjust the time in 1-minute increments up to 30-minutes.
Roast: 1-minute increments for the first hour, followed by 5-minute increments for the next 3 hours. **When the cooking temperature is 450F and 500F you can adjust the time in 1-minute increments up to 30-minutes.
Dehydrate (not included in all models): 15-minute increments up to 12 hours.
Bake: 1-minute increments for the first hour, followed by 5-minute increments for the next hour.
Grill: 1-minute increments up to 30 minutes.
- No Dehydrate: AG300, AG300C -Has Dehydrate: AG301, AG301C, AG302, IG301A, IG301CO, AG400

How do I know if the unit is on?

When the unit is powered on, the digital display will show 0:00 and all of the function lights will be illuminated.

Do I need to preheat the unit?

For best grilling results, we strongly recommend preheating the Foodi Grill. Depending on the selected temperature setting, it may take up to 8 minutes to preheat. Always wait for the unit to fully preheat before adding food. Adding food before preheating is complete can lead to longer preheat timing and overcooking of food.

What is the exterior of the unit made of?

The base of the unit is made out of a stainless-steel metal wrap and the lid is high temperature resistant plastic.

Will the outside of the unit get hot?

Although the outside of the unit will heat up during the cooking process, the UI and lid handle will remain cool to touch.

Do I have to shake the basket while cooking?

Yes. It is important to shake or rotate your food for consistent browning and crispiness. For best results, please follow the recipe or cooking chart to find out how often you should shake or rotate your ingredients while cooking.

Do I need to add oil to air crisp?

Although oil is not required, we recommend starting with one tablespoon and adjusting for personal preference, or referencing the recipe for proper oil amounts.

Can I remove the basket from the unit to check on food while the unit is running?

Yes, we recommend checking on your food regularly throughout the cooking process. Simply lift the basket out of the unit to shake your food, or you can leave the basket in place to rotate your food. When you are done, slide the basket back into place and close the hood to continue cooking to your desired level of browning or crispiness. Please note that the unit will automatically pause when the hood is opened.

How do I set the temperature?

Use the up and down TEMP arrows to adjust the cooking temperature in any function. When using the Grill function, toggle the GRILL button or use the up and down arrows to adjust cooking temperature. If you want to adjust the temperature at any time during the cooking process, press the up and down TEMP arrows at any time. The unit will then resume at those settings.

How do I set the timer?

Use the up and down TIME arrows to adjust the cook time in any function. If you want to adjust the time during cooking, press the up and down TIME arrows at any time. The unit will then resume at those settings.

Where is the power button located?

The power button is located in the middle of the control panel to the right of the START/STOP button.

Does the unit automatically pause?

Yes, the timer will automatically pause when the hood is opened and then automatically resume after it is closed.

What is the warranty?

The Ninja Foodi Grill has a 1-year limited warranty.

How do you clean the Ninja Foodi Grill?

Unplug the unit from the wall outlet before cleaning. To clean the main unit and the control panel, wipe them clean with a damp cloth. The cooking pot, grill grate, crisper basket, splatter shield, cleaning brush, and any other accessories can be washed in the dishwasher. If food residue is stuck on the grill grate or crisper basket, place them in a sink filled with warm, soapy water and allow to soak. Air-dry or towel-dry all parts after cleaning.

Can I adjust the cooking time and/or temperature once the unit is running?

Yes, you can adjust the cook time or temperature at any point throughout the cooking process by using the up and down TIME and/or TEMP arrows.

Should I add the ingredients before or after preheating?

For best results, ingredients should be added after the unit has preheated.

Do I need to defrost frozen foods before grilling?

No, you can cook all your favorite ingredients on the Foodi Grill straight from the freezer.

How do I pause the countdown?

The countdown timer will pause automatically when you open the hood of the unit. Please note that pressing START/STOP button during cooking the cooking function will be canceled.

Is the crisper basket or pot safe to put on my countertop?

Place the crisper basket or pot on heat-safe surfaces only and use caution when handling, as both will heat during cooking.

How do I know when to use the grill grate?

When cooking with the Grill function you should always use the grill grate, as it promotes optimal airflow for even cooking, crisping, and charring.

What is GrillControl Technology?

GrillControl Technology allows you to control the temperature of the grill grate for precise cooking and keep smoke out of the kitchen while grilling indoors with our smoke-reduction technology.

What is the purpose of the splatter shield?

Located on the underside of the hood, the splatter shield keeps the heating element clean and prevents the unit from smoking. Although the splatter shield is removable for cleaning, we recommend that it's installed when cooking, especially when using the Grill function.

How do you install and remove the splatter shield?

To install, gently push the splatter shield into the back of the hood, fitting the tab on screen with the slot on the back of the hood. Then push the splatter shield upward until it clicks into the clip on the front of the hood. To remove it, first allow the splatter shield to cool completely. Then use your thumb to release the clip on the front of the hood by pushing the tab upwards and using your other hand to pull one of the tabs toward you. This will release the splatter shield, allowing you to pull it out of the ridge along the back of the hood.

What types of food should you cook using the different grill cooking temperatures?

Low 400F - Bacon, sausages, stuffed peppers and calzones
Medium 450F - Batch cooked chicken in a marinade or sauce
High 500F - Steaks, chicken, seafood, fish, burgers, hot dogs
Max 510F - Veggies, fruit, pizzas

Do I need to let my food rest?

After grilling meat, let it rest for 5-10 minutes before cutting it. As it rests, it will retain more moisture and stay juicy.

What type of oil should I use while grilling?

We recommend that you use one of the following oils when grilling: Almond Oil, Avacado Oil, Canola Oil, Grape Seed Oil or Vegetable Oil. Note: Using olive oil will result in a higher smoke output.

Why is my fan still running after cooking is complete?

The fan will continue to run even though the cooking function is complete. This helps to cool the interior components of the unit to ensure that they are not overheating and being exposed to more wear and tear than necessary.

Can I cancel or skip pre-heating?

Preheating is highly recommended for best results, but you can skip preheating by selecting the function again after you press the START/STOP button. However, you cannot override preheating when using the Grill function.

Can I air crisp fresh battered ingredients?

Yes, but use the proper breading technique. It is important to coat foods first with flour, then with egg, and then with breadcrumbs. Be sure to press the breadcrumbs onto the food so they stick in place. Loose breading may be blown off by the unit's powerful fan.

What are the dimensions of the Ninja Foodi Grill?

The Ninja Foodi Grill is approximately: Length: 17" Width: 14.03" Height: 11"

Do I need to remove the sticker inside of the main?

No, The white warning sticker on the inside of the unit is not meant to be taken out of the unit. It should remain affixed permanently.

Are the coated accessories nonstick?

Yes, the cooking pot, grill grate, and crisper basket are all nonstick and have a ceramic coating that is dishwasher safe.

What are the interior dimensions for AG300?

The inner dimensions (usable cooking space) are 10in. W x 10in. D x 3in. H

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