This article contains the FAQs for the SP100 / FT102 Series Ninja® Foodi™ Digital Air Fry Oven. This supports the following product SKUs FT102A, FT102CCO, SP100, SP100C, SP101, SP101BK, SP101CM, SP101LA, SP101Q, SP101QCM, SP101QCP, SP101QNV and SP101QRD.
What do the different functions do?
- AIR FRY: Make foods that would traditionally be fried - such as chicken wings, French fries, and chicken nuggets - with little to no added oil.
- AIR ROAST: Achieve a crispy outside and perfectly cooked inside for full-sized sheet pan meals, thicker proteins, and roasted veggies.
- AIR BROIL: Broils meat and fish and evenly browns the tops of casseroles.
- BAKE: Bake everything from your favorite cookies to homemade pizzas.
- BAGEL: Designed to perfectly toast up to 9 slices of bagel halves when they're placed cut-side up on the wire rack.
- TOAST: Evenly toast up to 9 slices of bread to your perfect level of darkness.
- DEHYDRATE: Dehydrates meats, fruits, and vegetables for healthy snacks. *Not included in all models
- KEEP WARM: Keeps food warm for up to 2 hours. *Not included in all models
- SP100: Does not have Dehydrate or Keep Warm
- SP101, SP101C: Has all functions
Where is the power button located?
The power button is located on the bottom left side of the control panel.
Does the unit pause when I open the door during cooking?
No. To pause the unit simply press the START/PAUSE button.
Is the Air Fry Basket non-stick?
No. To minimize sticking spray the air fry basket with cooking spray.
When do you use the Air Fry Basket?
Use the Air Fry Basket when using the AIR FRY and DEHYDRATE functions to maximize air flow. Use it in conjunction with the sheet pan when cooking foods that may drip.
What is the capacity of the Air Fry Basket?
The Air Fry Basket holds up to 4 pounds of food.
Do I have to shake/rotate the basket while cooking?
Yes. It is important to shake and/or rotate your food for consistent browning and crispiness. For best results, please follow the recipe or cooking chart to find out how often you should rotate your ingredients while cooking.
Do I need to add oil to AIR FRY?
Although oil is not required, we recommend starting with one tablespoon and adjusting for personal preference, or referencing the recipe for suggested oil amounts.
Is the sheet pan non-stick?
Yes. The sheet pan is non-stick and has a ceramic coating.
When do you use the sheet pan?
Use the sheet pan for any cooking functions. Pair the sheet pan with the Air Fry basket when air frying foods that will drip, like chicken wings, steak and other marinated ingredients.
Can you use parchment in the Ninja Foodi Digital Air Fry Oven?
Yes. Parchment paper can be used in the unit the same way that you would use it in your conventional oven.
Can I use aluminum foil in the Ninja Foodi Digital Air Fry Oven?
No. To prevent the unit from overheating, do not use wrap the sheet pan or crumb tray in foil while cooking in your oven.
What is the wattage?
This unit is 1800 watts.
What is the temperature range for each function?
The temperature range varies depending on the function:
- AIR FRY: 250F - 450F
- BROIL: 350F (Lo) - 450F (Hi)
- AIR ROAST: 250F - 450F
- TOAST: 450F
- BAKE: 250F - 400F
- DEHYDRATE: 105F - 195F *Not included on all models
- KEEP WARM: 165F *Not included on all models
- SP100: Does not have Dehydrate or Keep Warm
- SP101, SP101C: Has all functions
What are the timer increments?
The timer increments vary depending on the function:
- AIR FRY: 1-minute increments up to 1 hour.
- BROIL: 30-second increments up to 30 minutes.
- AIR ROAST: 1-minute increments up to 2 hours.
- TOAST: 30-seconds to 10-minutes depending on the darkness and slice settings.
- BAKE: 1-minute increments up to 2 hours.
- DEHYDRATE: 30-minute increments up to 12 hours. *Not included on all models
- KEEP WARM: 5-minute increments up to 2 hours. *Not included on all models
- SP100: Does not have Dehydrate or Keep Warm
- SP101, SP101C: Has all functions
How do I know if the unit is on?
When the unit is powered on, the digital display will light up along with all of the function buttons.
Do I need to preheat the unit?
No. The unit will automatically pre-heat when you use any of the functions except for AIR BROIL, TOAST, BAGEL, DEHYDRATE, and KEEP WARM.
Is the exterior of the unit made of?
The outside of the unit is stainless steel.
Will the outside of the unit get hot?
Although the outside of the unit and glass window will heat up during the cooking process, you may touch the control panel and door handle at all times.
How do I set the timer?
To set the cooking time, press the TIME/SLICE button and use the START/PAUSE dial to set your desired time. You can change the time at any point throughout the cooking process by pressing the TIME/SLICE button and using the START/PAUSE dial to add cooking time.
How do I set the temperature?
To set the cooking time, press the TEMP/DARKNESS button and use the START/PAUSE dial to set your desired temperature. You can change the temperature at any point throughout the cooking process by pressing the TEMP/DARKNESS button and using the START/PAUSE dial to adjust the temperature.
What is the warranty?
The Ninja Foodi Digital Air Fry Oven has a 1-year limited warranty.
How long is the power cord?
The power cord is approximately 34 inches long.
How do you clean the unit?
Everyday Cleaning:
- Unplug the unit from the wall outlet and allow it to cool down before cleaning.
- Empty the crumb tray by sliding it out of the oven when the oven is in the flipped-down position.
- To clean the exterior of the main unit and the control panel, wipe clean with a damp cloth.
Deep Cleaning:
- Unplug the unit from the wall outlet and allow it to cool down before cleaning.
- Remove all accessories from the unit, including the crumb tray, and wash separately.
- Flip the oven up into the storage position.
- Press the push button to release the back door to access the oven's interior.
- Use warm soapy water and a soft cloth to wash the oven's interior. Abrasive cleaners, scrubbing brushes, and chemical cleaners will damage the oven. NEVER put the main unit in the dishwasher or immerse it in water or any other liquid.
**Note: only the Sheet Pan and Air Fry basket are dishwasher safe.
6. Thoroughly dry all parts before placing them back in the oven.
Can I adjust the cook time and/or temperature once the unit is running?
Yes, you can adjust the cook time and/or temperature at any point throughout the cooking process by pressing the TIME/SLICE and/or TEMP/DARKNESS button and using the START/PAUSE dial to adjust the time and/or temperature.
How often should the unit be cleaned?
The unit should be cleaned after every use.
Do I need to defrost frozen foods before air frying?
It depends on the food. Follow package instructions.
Is the basket/pan safe to put on my countertop?
Place the Air Fry Basket and Sheet Pan on heat-safe surfaces only and use caution when handling, as the basket and pan will heat during cooking.
How do I store my Ninja Foodi Digital Air Fry Oven?
- Hold handles on each side of the unit.
- Lift and flip unit onto its side.
- Leave the unit in the upright position when storing or when deep cleaning.
What is the difference between the TOAST and BAGEL function?
The TOAST function is specifically programmed to toast bread while the BAGEL function is specifically programmed for bagels. Both functions have been pre-programmed to take into account the thickness and cooking time needed to toast bread, bagels and muffins.
Are accessories dishwasher safe?
Dishwasher Safe Accessories:
- Sheet Pan
- Air Fry Basket
- Non-Dishwasher Safe Accessories:
- Crumb Tray
- Wire Rack
Why is the fan running on the BAKE and Air Fry?
The Ninja Foodi Digital Air Fry Oven fan will automatically turn on during the BAKE and AIR FRY functions to keep the UI cool to touch throughout the entire cooking process.
Can I use the sheet pan instead of the air fry basket with air fry function?
Yes, but crispiness results may vary.
Do I need to adjust the cook times and temperatures of traditional oven recipes?
When preparing traditional oven recipes using the Air Roast function, lower cook time by 30% and temperature by 25F.
How do I know if the unit is on?
When the unit is powered on, the digital display will light up along with all the function buttons.
Is it safe to put the air fry basket and sheet pan on my countertop?
Place the air fry basket and sheet pan on heat-safe surfaces only, and use caution when handling, as the they will get hot during cooking.
Can I use my own pans and dishes in the oven?
Yes, as long as they are oven safe up to 500Farenheit and not taller than 2 inches.
What is the difference between"HOT" on the LED display and the HOT icon (squiggly lines)?
The word HOT displays to ensure users know what the HOT squiggly icon means. You can turn off the text "HOT" message by pressing the power button, but the HOT icon will remain illuminated until the unit is safe to touch and flip up for storage.
What are the product dimensions for SP100?
- 19.72 inches (L) x 7.56 inches (H) x 14.96 inches (W).
- 18.57 pounds
Can I restore the unit to its default settings?
Yes, to restore the oven's default settings for each function, press the TIME/SLICE and TEMP/DARKNESS buttons simultaneously for 5 seconds. The oven will remember the last setting used for each function, even if you unplug it.
Why do the heating elements appear to be turning on and off?
Depending on the function, different heating elements will run at different power levels, so you may not see the elements glowing at the same brightness levels at all times. As long as your unit is heating up, do not be concerned about the heating element brightness.
Why is steam coming out from the oven door?
This is normal. The door is vented to release steam created by foods with a high moisture content.
Why is water dripping onto the counter from under the door?
This is normal. The condensation created by foods with a high moisture content (such as frozen breads) may run down the inside of the door and drip onto the counter.
Why does the HOT unit indicator (flames) appear on the display?
This indicator illuminates when the unit is hot and will turn off when the oven is cool enough to be flipped up for storage or cleaning.
Why does "FLIP" appear on the display?
Flip will appear when the unit is cool enough to flip up for storage or cleaning.
How do I change the temperature from Celsius to Fahrenheit/Fahrenheit to Celsius?
To switch from Fahrenheit to Celsius and vice versa, press and hold the TEMP/DARKNESS button for 5 seconds while the unit is not in cook mode.
Why doesn't my Sheet Pan fit?
When using the crisping basket and the sheet pan together, ensure that you place the basket inside the sheet pan before placing it in your unit. The basket should nestle into the sheet pan.