OG901 Series Ninja Woodfire Pro Connect™ XL Outdoor Grill FAQs - App Specific

At the top of the screen on the landing page or precook screen you can toggle between timed and thermometer cooks.

• Select your monitor method; timed cook or thermometer cook.
• Select your cook mode.
• Set your cook settings; woodfire flavor, time, and temp.
• Press start cooking/preheating/or ignition.

• Click settings in the bottom right corner of your screen.
• Select account.
• Select change email.

• Click settings in the bottom right corner of your screen.
• Select account.
• Select change password.

• Click settings in the bottom right corner of your screen.
• Toggle on Cooking Notifications.

For Apple:

1. Tap on the App Store icon

2. Search the Apple App Store for "Ninja Pro Connect™".

3. Tap on the Ninja Pro Connect™ app.

4. Tap Install on the next page. Installation should begin.

For Android:

1. Tap on the Play Store icon in the Play Store

2. Search for "Ninja Pro Connect™."

3. Tap on the Ninja Pro Connect™ app.

4. Tap Install on the Ninja Pro Connect™ app page. Installation should begin.

This means there is an update being sent to your grill. Do not unplug the grill during this process. Wait for the OTA update to finish before using the grill. When the OTA update is complete, your grill will make a notification sound.

Woodfire technology is automatically enabled when using the smoker mode & cannot be turned off.

This sets your grill & app back to the default settings.

Yes.

The Ninja Pro Connect™ App is compatible with Android 10 version or newer. 

The Ninja Pro Connect™ App is compatible with iOS 13 version or newer. 

Resting allows your food to climb to your set target temperature while allowing the juices to reabsorb and redistribute. 

Cooking Charts are recommendations from our Ninja Test Kitchen team on the time and temperature to cook foods for the best outcome.

Ninja Pro Connect is constantly innovating and will release new versions of the Ninja Pro Connect app to optimize your experience and provide new features. To ensure you are on the latest version, please search for the Ninja Pro Connect™ app in the App Store (Apple) / Play Store (Android), and check and download for updates.

Our Ninja Pro Connect™ App currently has limited compatibility requirements for tablets. For best results, we recommend connecting to the grill by using your phone device. 

Hold the dial on your unit until it beeps, and select your grill on the app.

• Hold the dial on your unit until it beeps.
• Select your grill on the app, you will then be prompted to pair your grill with your WiFi.
• Click on Start Pairing WiFi and select your WiFi network.
• Enter your password.

• Within the Ninja Pro Connect™ app click on "your appliances".
• Scroll to the bottom of the screen and select "Add a Device".
• Pair additional grill as normal.

Login to the Ninja ProConnect app with the same SharkNinja account you use for the other device. 

Like most Wi-Fi-enabled home devices, Ninja Woodfire Pro Connect™ outdoor grill only connects to 2.4GHz networks, which cover greater distances than 5-GHz networks. The WiFi module on the grill will not be able to even "see" 5GHz networks. 

To ensure a smooth initial pairing with your Ninja Woodfire Pro Connect™ outdoor grill, see additional insights below:

•    Your phone is connected to a 2.4GHz network. For the initial pairing process, your phone must be on the same network you intend your grill to be on, and 5GHz networks will not be noticed.

•    If you have 2.4GHz and 5GHz network options, ensure they do not have the same name. Having both network options with the same name can lead to frustrating and inconsistent pairing issues.

•    If you cannot separate the 2.4GHz and 5GHz networks, consider purchasing an inexpensive dedicated 2.4GHz router for your outdoor grill.

•    If you're not sure what bands your network uses or you're not sure how to set it up, contact your internet service provider.

The range will vary depending on the location but the open range is approximately 130ft.

You can execute all functions of the grill within the app, but you cannot power the unit on or off for safety reasons.

Yes, click the temperature and/or time box on your cook progress screen within the app, you will be brought to another screen where you can update your temperature

Yes, toggle on woodfire flavor in the cook progress screen on the app. Woodfire flavor technology is not available in the broil function.

Yes, click the skip preheat button, after starting the cook cycle, on the app.

No.

The product does not support thermometer settings in the Dehydrate cook mode.

The product does not support thermometer settings in the broil cook mode.