How can we help?
  1. Ninja Customer Service | Official Support & Help Center
  2. Warranty & Returns

Warranty & Returns

SharkNinja offers a 60-day money back guarantee or a 90-day money back guarantee on purchases for select products. The applicable money back guarantee will be stated with your order. Money back guarantees are not available on Ninja CO2 canisters, refill boxes or Ninja Thirsti™ Flavored Water Drops.

Warranty

See all 21 articles
question-icon Ninja FrostVault™ Go Cooler 3-Year Limited Warranty
question-icon NINJA LUXE CAFÉ ONE (1) YEAR LIMITED WARRANTY
question-icon Ninja FlexFlame™ Outdoor Cooking System - Ten (10) Year Limited Warranty
question-icon Ninja Neverstick™ Ceramic Pro™ Cookware 10-year Limited Warranty
question-icon Ninja FrostVault™ Cooler 5-Year Guarantee
question-icon Ninja 1-Year Limited Warranty

Returns, Refunds & Cancellations

question-icon How do I initiate a return?
question-icon How do I cancel or update my Ninja order?
question-icon United States 60-Day Returns, Refunds and Exchanges Policy
question-icon United States 90-Day Returns, Refunds and Exchanges Policy
question-icon Returns and Refunds for TikTok Shop Orders